Faro Support
We're here to help. Reach out anytime and we'll get back to you as soon as we can.
We typically respond within 1–2 business days.
Frequently Asked
Who can use Faro?
Faro is a community app for LGBTQ+ people, friends, and allies. You must be 18 or older to join.
How do I report or block someone?
Open the person's profile, tap the ••• menu in the top corner, and choose Report or Block. Reports are reviewed by our moderation team.
How do I delete my account?
In the app, go to Profile → Settings → Delete Account. This permanently removes your profile and data.
How do I reset my password?
On the login screen, tap "Forgot Password" and enter your email. We'll send you a secure reset link.